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InfinityFX return policy

Last updated on January 25th 2022.If your purchase wasn't the right choice or fit and your looking to return your purchase, we offer free returns within 30 days of purchase. If you choose to return your purchase, you can receive up to a full refund of your purchase excluding any shipping costs.

1. Conditions

You will be eligable for a refund of your purchase under the following conditions:• The request has to be made within 30 days of order delivery.
• Returned products must have their tags still on.
• Products have to be returned in their original packaging.
• All returned products must have no visible signs of wear or use.

2. How to

When requesting a refund for a purhcase you made with your IFX ID, you are able to so directly from your account. If you purchased a product as a guest please contact us at returns@infinity-fx.com. When doing so, please include your ordernumber, full name and shipping address in the email.

Uppon acceptance of your refund request you will receive a return shipping label, which can be used to send your purchase back to us.

When we have received your returned products, they will go through inspection, after which you will receive an email notifying you if you're eligable for a refund.

Any refunds will be processed within 2 to 4 business days after receiving the returned products and will be transferred to the original method of payment used for the purchase.

3. Contact

If you have any questions regarding this return policy or anything related to the return or refund process, feel free to contact us at support@infinity-fx.com.